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7. Juni 2026 6 min read by Matthias Bigl

BFSG 2025 Barrierefreiheit Österreich: Do Small Businesses Have to Pay?

On June 28, 2025, the new Accessibility Act (BaFG) takes effect. Learn why the panic is exaggerated, who benefits from the micro-enterprise exemption, and what you actually need to do.

BFSG 2025 Barrierefreiheit Österreich: Do Small Businesses Have to Pay?

Anyone following Austrian business news recently might think the digital end of times is just around the corner. Starting June 2025, digital accessibility will become mandatory, according to countless reports. The topic of BFSG 2025 Barrierefreiheit Österreich is floating around in newsletters and trade publications, sparking fear of a massive wave of warning letters. Many local small business owners, from carpenters to physiotherapists, are already fearing the worst. They vividly remember the Google Fonts mass-warning scandal of 2022, when a single lawyer targeted tens of thousands of Austrian businesses with automated compensation demands. However, there is great news: in almost all cases, the panic is entirely groundless because the legislator has built a solid safety net for small businesses.

German BFSG vs. Austrian BaFG: Where the Confusion Comes From

When searching for information online, you will almost exclusively encounter the abbreviation BFSG, which stands for the German Barrierefreiheitsstärkungsgesetz. Since Germany generates a massive share of German-language web traffic, these articles dominate search results in Vienna, Graz, or Linz. In Austria, however, a separate federal law applies: the Barrierefreiheitsgesetz, abbreviated as BaFG. Both laws implement the same European directive, the European Accessibility Act, and both come into force on June 28, 2025.

According to official publications in the Austrian Parliament , the law aims to ensure that people with disabilities have equal access to digital products and services. Because German source sites tend to blow the topic out of proportion, many local SMEs believe that every small club website or basic digital business card must be fully redesigned by summer. This is simply incorrect. The Austrian legislator carefully distinguishes between large corporations and local small businesses.

The Micro-Enterprise Exemption for BFSG 2025 Barrierefreiheit Österreich

The most important paragraph for local businesses is the so-called micro-enterprise exemption. According to guidelines from the Austrian Economic Chamber (WKO) , service providers classified as micro-enterprises are completely exempt from the requirements of the Accessibility Act. The law defines a micro-enterprise very precisely using two straightforward criteria.

The first criterion is the number of employees: your business employs fewer than ten people. The second criterion concerns finances: your annual turnover does not exceed two million Euros, or your annual balance sheet total is under two million Euros.

If both criteria apply to your business and you offer services, the Accessibility Act does not apply to you. In plain language: the website for a hair salon, the homepage for a dental practice, or the web presence of a local painter does not need to comply with the strict accessibility criteria. Simple online booking systems or contact forms on these websites are also exempt from this duty, as confirmed by the legal information portal BaFG-Gesetz.at . You do not need to worry about your trusted website suddenly becoming illegal overnight.

Who is Actually Obligated from June 2025 Onward?

So, who actually falls under the new legislation? Obligated parties include all companies that do not qualify as micro-enterprises and provide specific digital services. This mainly covers larger e-commerce webshops, banking services, passenger transport services such as ticket machines or ticketing apps, e-books, and electronic communication services.

If you operate an online shop with more than ten employees or exceed the turnover threshold of two million Euros, you must act. In this case, your entire booking and checkout process, from selecting a product to final payment, must be designed accessibly. The Austrian Sozialministerium clarifies that these standards will be strictly monitored starting from the official deadline.

However, there is an important exception regarding the trade of physical goods: if your micro-enterprise manufactures, imports, or sells products mentioned in the law, such as computers or payment terminals, the exemption does not apply in full. For pure digital service providers, the situation is completely clear and relaxed.

Will There Be a Mass Warning Wave for BFSG 2025 Barrierefreiheit Österreich?

The greatest fear of many business owners is not the law itself, but the risk of predatory mass warning letters. In 2022, certain lawyers exploited a legal grey area regarding the integration of Google Fonts to extract money from small businesses. Many fear that from June 2025, clever litigants will systematically crawl websites for accessibility issues to send out profitable warnings.

Fortunately, this concern regarding BFSG 2025 Barrierefreiheit Österreich is unfounded. The enforcement of the law in Austria does not rest in the hands of private warning lawyers, but is centrally managed by the market surveillance authority. This task is handled by the regional offices of the Sozialministeriumservice (SMS) .

The SMS operates under a legally defined principle: advise before punishing. If someone reports your website as non-compliant, inspectors will not immediately fine you. Instead, the Sozialministeriumservice will officially request you to fix the issues within a reasonable timeframe. Only if you ignore this request and let the deadlines pass can administrative fines be imposed. Private mass warning letters demanding immediate compensation have no legal basis here.

How to Make Your Website Truly Accessible (Without Fake Plugins)

Even if your small business is not legally obligated to comply, digital accessibility offers massive advantages. An accessible website is simply a better website for everyone. It improves your visibility on Google because search engine crawlers read web pages in a very similar way to screen readers used by blind visitors. Furthermore, our society is aging: older clients with visual or motor impairments will appreciate a website that is easy to read and simple to navigate.

Please avoid the mistake of installing a cheap accessibility overlay. These JavaScript widgets, which often appear as a colorful little figure icon at the edge of the screen, promise a quick fix with a single click. In reality, they are like cheap air fresheners in a car: they mask the smell but do not fix the broken exhaust. Many of these overlays slow down your page speed, actively interfere with real screen readers, and offer zero protection against detailed audits.

True accessibility comes from clean digital craftsmanship. This means establishing a logical heading hierarchy, ensuring sufficient color contrasts, maintaining full keyboard accessibility, and writing informative alt texts for images in the HTML code.

If you are planning to update your website anyway, a professional redesign is the best path to address accessibility correctly from the very start. Read more about how to make your website legally compliant in Austria to protect yourself against legal pitfalls.

If your current homepage feels outdated or chaotic, do not wait for legal deadlines. You can easily have a professional website created or reach out for a casual talk. Write to me directly through my contact form - I will analyze your current web presence and show you how to make your site future-proof, without expensive agency overhead and fully compliant with all local standards.

Photo by Luca Bravo on Unsplash

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